The Restaurant Guys

Hospitality Should Be Fun | Rick Tramonto

Restaurant Guys Episode 235

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0:00 | 29:32

This is a Vintage episode from 2006.


Why This Episode Matters

  • Rick Tramonto makes the case for fine dining that is polished and precise without being stiff or intimidating.
  • The Guys tackle an enduring hospitality dilemma: when does accommodating one guest diminish the experience for everyone else?
  • Tramonto reflects on restaurants as a place for nontraditional careers, mentorship and finding a sense of belonging.
  • The conversation ends with the importance of cooking, family and gathering around the table.


Banter

Mark and Francis discuss a 2006 proposal to block cell-phone signals in movie theaters—and whether restaurants should do the same. That leads to the story of guests who opened a laptop in the Catherine Lombardi dining room and started watching a movie with the sound on.


The Conversation

Rick Tramonto joins the cell-phone debate from the perspective of Tru, where the philosophy was to cherish the customer and say yes whenever possible—until one guest’s behavior began interfering with everyone else’s experience. From there, he explains his approach to fine dining: maintain impeccable technical standards, but lose the stiffness, read the table and make people feel comfortable.

The conversation broadens into why restaurants attract people who take unconventional paths. Tramonto talks about cooking as a combination of art, science, craft and business, and about the responsibility chefs and operators have to mentor young people drawn to the intensity of restaurant life. He closes with the importance of home cooking, family meals and keeping people gathered around the table.


Guest Bio

Rick Tramonto is an acclaimed chef, restaurateur and cookbook author. At the time of this 2006 conversation, he was chef-partner of Chicago’s celebrated Tru restaurant and one of the leading figures in American fine dining.


Timestamps

00:00 Vintage introduction
01:00 Cell phones and dining-room etiquette
08:00 Rick Tramonto joins: when hospitality has to say no
14:00 Taking the intimidation out of fine dining
18:00 Restaurants as a path for nontraditional learners
22:00 Mentorship and restaurant culture
25:00 Family, home cooking and gathering around the table


Info

More about Rick

https://tramontocuisine.com/



Oct 23, Friday - Winemaker Dinner w/ Neri Capponi of Villa Calcinaia Winery

Oct 26-31 - Spooky Bar

Oct 27, Tuesday - Robert Simonson book signing cocktail party

More info - https://www.stageleft.com/events/

Subscribe: Restaurant Guys' Regular

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Magyar Bank

https://www.magbank.com/

Stage Left Wine Shop

https://www.stageleftwineshop.com/

Our Places

Stage Left Steak
https://www.stageleft.com/

Catherine Lombardi Restaurant
https://www.catherinelombardi.com/

Stage Left Wineshop
https://www.stageleftwineshop.com/

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